Privacy policy
Privacy policy
Last updated: November 12, 2025
ToBeTheLight respects your privacy. This Privacy Policy explains in a simple way what personal information we collect, why we collect it, and how it is used when you visit our Store or make a purchase.
By using our website or placing an order, you agree to this Privacy Policy.
1. What Information We Collect
We collect only the information needed to run the store and send your order:
- Contact details: name, email, phone number (optional), billing and shipping address
- Order details: products you buy, delivery information
- Payment details: processed securely by Shopify or payment providers (we do not see or store your full card numbers)
- Account information: if you create an account (email, password)
- Messages: anything you write to us (questions, requests)
- Technical data: IP address, browser type, cookies (used by Shopify to run the site, improve performance, remember your cart)
We do not collect information we do not need.
2. Why We Use Your Information
We use your information only to:
- process and deliver your order
- communicate with you about your purchase
- handle returns or customer support
- operate and improve our website
- show relevant products and send optional marketing emails (only if you subscribe)
- comply with legal requirements (tax, accounting, consumer rights)
We do not sell your data.
3. Who We Share Your Information With
We share your information only with trusted partners who help us operate the store:
- Shopify, which hosts our store and processes technical and order-related data
- Payment providers, who securely process your payment
- Delivery companies, who deliver your order
- Email and marketing tools, if you subscribe to our newsletter
These partners use the data only to provide services for us.
4. Cookies
Our Store uses cookies to:
- keep products in your cart
- remember your preferences
- improve website performance
- analyze store traffic
You can control cookies in your browser settings.
5. Your Rights (GDPR / RODO)
You have the right to:
- access your personal data
- correct or update it
- request deletion
- limit processing
- withdraw marketing consent at any time
- receive a copy of your data (data portability)
To use your rights, contact us at: hello@tobethelight.eu
6. Data Storage and Security
We keep your data only as long as needed to:
- process your orders
- meet legal requirements
- resolve possible issues
We use appropriate technical measures to protect your information.
No system is perfect, but we do our best to keep your data safe.
7. Children
Our store is not intended for children, and we do not knowingly collect data from anyone under the age of majority.
8. Changes to This Policy
We may update this Privacy Policy. The updated version will always appear on this page with a new date.
9. Contact
If you have any questions about your data or this policy, please contact us:
Email: hello@tobethelight.eu
Address: Stawowa 3D/2, 62-005 Owińska, Poland